Horrible, horrible experience! We used them because they had handicapped wheelchair accessible vans. My friend has ALS and is connected to a breathing machine. They were supposed to pick us up at a specified time and left us hanging for two hours with no pickup time at least for another hour beyond that and maybe more. They were rude and unsympathetic. The restaurant had closed and the battery was on the standby pack. We were helpless and they didn't care at all. Told us to call 911 if we needed a ride any sooner. Called a yellow cab number and that is apparently them also. If I could give negative stars, I would. However, this won't let you post a review with less than one star. It was an absolutely horrifying experience.
All USA
Horrible, horrible experience! We used them because they had handicapped wheelchair accessible vans. My friend has ALS and is connected to a breathing machine. They were supposed to pick us up at a specified time and left us hanging for two hours with no pickup time at least for another hour beyond that and maybe more. They were rude and unsympathetic. The restaurant had closed and the battery was on the standby pack. We were helpless and they didn't care at all. Told us to call 911 if we needed a ride any sooner. Called a yellow cab number and that is apparently them also. If I could give negative stars, I would. However, this won't let you post a review with less than one star. It was an absolutely horrifying experience.