Room was great! Water park was great. The breakfast attendant was rude, slow and acted like we were bothering her. If a person is that miserable they should probably not be in a customer service position. Also my daughter asked for the 10 punch card to get a 100$ reward card. She was told that it was really just for businesses. Nowhere in the pamphlet does it say this. The front desk attendant asked if we come there frequently. After my daughter responded yes she was then given a punch card.
Room was great! Water park was great. The breakfast attendant was rude, slow and acted like we were bothering her. If a person is that miserable they should probably not be in a customer service position. Also my daughter asked for the 10 punch card to get a 100$ reward card. She was told that it was really just for businesses. Nowhere in the pamphlet does it say this. The front desk attendant asked if we come there frequently. After my daughter responded yes she was then given a punch card.