Bruegger's Bagels

4 people were working in the store: they couldn't make their breakfast sandwich because they didn't have the ingredients made and ready to go. The attitude of the 2 serving was very poor. They looked at the customers with disgust. Need to hire different employees. The cashier/stock employee was doing the best he could but he couldn't do everything for all the others. The manager was sitting in his cubicle and not helping or training or supervising anyone. Tried to call the store to talk to the manager and complain...they let the phone ring for 5 minutes, then just picked up the phone and said nothing and let it just be silent. Tried again...and they just let the phone ring. This was the line to place orders. This business is failing.