I have mix feelings about this location.
Specifically their integrity that they stand behind so highly of. Throughout the early morning I did my own oil change, detailed my car, and personally did a thorough wash and dry.
It was now early afternoon when I brought my car into Discount Tire in Brooklyn Park to get my tires rotated. They estimated 1-1.5 hours of wait time, but I ended up waiting 2 hours; to which I was still quite patient.
I went on my merry way to run some errands and soon realized that one of my center caps was missing from my rim. I went back to Discount Tire to inform them and they claimed that it was missing when they recieved my car.
At this point, I'm at disbelief because I was 100% sure that my center cap was there before I left it in their hands. Besides that, center caps don't just come off unless you're changing a flat tire or rotating tires; to which I have done neither for the past 6-7 thousand miles.
So right now I don't want to make any assumptions and blame them, but I do advise future customers to take pictures before bringing your car into this shop.
All USA
I have mix feelings about this location. Specifically their integrity that they stand behind so highly of. Throughout the early morning I did my own oil change, detailed my car, and personally did a thorough wash and dry. It was now early afternoon when I brought my car into Discount Tire in Brooklyn Park to get my tires rotated. They estimated 1-1.5 hours of wait time, but I ended up waiting 2 hours; to which I was still quite patient. I went on my merry way to run some errands and soon realized that one of my center caps was missing from my rim. I went back to Discount Tire to inform them and they claimed that it was missing when they recieved my car. At this point, I'm at disbelief because I was 100% sure that my center cap was there before I left it in their hands. Besides that, center caps don't just come off unless you're changing a flat tire or rotating tires; to which I have done neither for the past 6-7 thousand miles. So right now I don't want to make any assumptions and blame them, but I do advise future customers to take pictures before bringing your car into this shop.