Gateway mortgage is by far the most pathetic loan company thier is. The mistakes they made left me homeless and cost me hundreds of dollars. Thier attempt at an apology was the most disgusting ive ever experienced. Thats if you can even call it one. Ellen Ruud was apparently supposed to be an upcoming branch manager. Tell me, if your about to become a branch manager shouldnt you have experience in every aspect of your business? How could she not know what types of loans they handle before they literally left me out in the cold after telling me they couldnt help me? I actually had a closing date set and was two weeks away when they called and said " we cant help you,sorry...well have a nice day!"...click. Im telling you homebuyers, please go somewhere else when choosing your lender. This company is horrible!
All USA
Gateway mortgage is by far the most pathetic loan company thier is. The mistakes they made left me homeless and cost me hundreds of dollars. Thier attempt at an apology was the most disgusting ive ever experienced. Thats if you can even call it one. Ellen Ruud was apparently supposed to be an upcoming branch manager. Tell me, if your about to become a branch manager shouldnt you have experience in every aspect of your business? How could she not know what types of loans they handle before they literally left me out in the cold after telling me they couldnt help me? I actually had a closing date set and was two weeks away when they called and said " we cant help you,sorry...well have a nice day!"...click. Im telling you homebuyers, please go somewhere else when choosing your lender. This company is horrible!