Le Visage Microblading

I usually don't leave reviews but this experience has not only cost me my money, it cost me my brows as well. I'm utterly disappointed with the end result and the unprofessionalism from Christina. I always wanted to have full brows since mine are very thin and I have to fill them in. Ive researched about microblading eyebrows and came across LeVisage in Maple Grove and saw the pics of "her work", I liked what I saw. Made the appointment and with full anticipation that I will look great when it's done. I have no problem paying for it, as long as the promised service is delivered. The end result of my microbladed brows looks like a bad tattoo job! And the process was painful. I've gotten my eyebrows tattooed a couple times so I know what they look like. I kept asking her if this is what they should look like- the strokes and pigment disappeared about 90%. The only thing that was left were uneven dots of pigment. Every single time, she continued to reassure me that it's "completely normal" and the strokes will reappear after the skin healed. I did a lot of research about this because my guts is telling me that this is not normal. After 6 weeks (skin heal after 4 weeks), I lost hope because my brows still look awful so I decided to cancel my touch up session because I lost trust in her work. I couldn't find the option to cancel it on her website, so I texted her saying I'd like to cancel my touch up session and would like my refund because I cancel it more than 7 days. Her response was "of course". She did not ask about my brows or why I cancel. If she does care or truly passionate about her work, she would care enough to ask. It's been 2 weeks that she promised to refund my booking fee and she never did. I texted her again a week later, she said "I will refund you asap", again she did not. Yesterday I texted her twice asking for my refund, she never responded... I can only say that I would count this as an experience of a lifetime, to learn from!