Excellent Customer Service; my return was a piece of cake!!
At this particular visit, I had a return of over $315 worth of various items. When I first walked inside and over to the checkout line, I didn’t even have to wait 30 seconds. The man at the register had a big smile on his face while he greeted me. From start to finish, he was a total gentleman, perfectly respectful and very kind.
The return process itself was the absolute quickest and easiest I’ve EVER experienced, and I didn’t even have to get out my credit card or anything!! I was in and out in less than 3 minutes!!
This man could write the book on customer service. (I think we can all agree that there has been a decline in proper customer service as it has deteriorated over the past few years). I’ve had horrible experiences recently at more than one kind of store. So this really did stand out as exemplary service and it was like a dream come true. Thank you for making it so EASY at your store!
Excellent Customer Service; my return was a piece of cake!! At this particular visit, I had a return of over $315 worth of various items. When I first walked inside and over to the checkout line, I didn’t even have to wait 30 seconds. The man at the register had a big smile on his face while he greeted me. From start to finish, he was a total gentleman, perfectly respectful and very kind. The return process itself was the absolute quickest and easiest I’ve EVER experienced, and I didn’t even have to get out my credit card or anything!! I was in and out in less than 3 minutes!! This man could write the book on customer service. (I think we can all agree that there has been a decline in proper customer service as it has deteriorated over the past few years). I’ve had horrible experiences recently at more than one kind of store. So this really did stand out as exemplary service and it was like a dream come true. Thank you for making it so EASY at your store!