This bank is always very friendly with nice service. They always try to help you with whatever they can. The people who rate this bad are just the people upset that they have a higher security where you need all of your correct information to complete transactions, being I see it all the time where people don't think they need an ID or their bank card. Glad I have them!
Spire is a for-profit bank masquerading around as a non-profit bank. Members first? You build a brand new building and don't provide a public bathroom? Can't have multiple checking accounts, not because of technology limitations, but because of policy that was created to make it simple for employee? It's some pretty twisted logic to think that making things easier for employees at the expense of members is putting members first? I can list a dozen more of examples of how spire does not put members first and how they operate as a for profit bank. Talked with senior manager about this and he said "what do you want me to do?" Apparently management doesn't understand how to invoke change or had their hand tied by the board. Very disappointing...