Their prices are pretty good really, but service isn’t great from my experience. When I initially called, they were fast at knowing they have my parts and giving me prices. I placed my order on a Saturday, told I would be called Monday. Never got a call so I called them again on Wednesday. Was told they were locating my parts and I should be set to go that Friday and get a call. Never got a call. Had to call again and was eventually told that my slip was misplaced and that I would get free shipping. Finally got my parts tonight, almost three weeks after my initial call to them, and I was charged for the shipping. It’s not a huge deal/charge, but it is the principle. I know mistakes happen, like a misplaced slip, but I’m still disappointed in my overall experience.
Edit: I did have to come and amend my review as they were fast to respond and even refund the shipping. I appreciated them reaching out to me and taking care of the problem. Hopefully the next time I need something it goes smoother.
Their prices are pretty good really, but service isn’t great from my experience. When I initially called, they were fast at knowing they have my parts and giving me prices. I placed my order on a Saturday, told I would be called Monday. Never got a call so I called them again on Wednesday. Was told they were locating my parts and I should be set to go that Friday and get a call. Never got a call. Had to call again and was eventually told that my slip was misplaced and that I would get free shipping. Finally got my parts tonight, almost three weeks after my initial call to them, and I was charged for the shipping. It’s not a huge deal/charge, but it is the principle. I know mistakes happen, like a misplaced slip, but I’m still disappointed in my overall experience. Edit: I did have to come and amend my review as they were fast to respond and even refund the shipping. I appreciated them reaching out to me and taking care of the problem. Hopefully the next time I need something it goes smoother.